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GFUNK&BATZ :: Help zone
 

Product Range Football-T-Shirts
A-League Series
International Series
Original Slim Fit

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Frequently Asked Questions (FAQ)

1) Where are your t-shirts made?
Our t-shirts are custom made in Melbourne to our specifications. All t-shirt's made from are 100% cotton.

2) Which payment methods do you accept?
GFUNK&BATZ accept Mastercard, Visa and PayPal payment solutions. All payments are secured using Geotrust SSL encryption.

3) Which countries do you ship to?
We ship worldwide.

4) What are your shipping charges?

RegionShipping Cost
First Item
Additional Item/s
Australia$5.20$2.20
New Zealand$7.60$3.70
Asia Pacific$8.70$4.70
United States & Canada$11.30$5.80
Rest of World$11.30$5.20
All pricing is in Australian Dollars. Australian orders are subject to GST.

5) How long will it take to receive the goods?
Order are shipped via Australia Post Air Freight, and estimated delivery times are between 4 and 14 days after receipt of payment.

6) Do I have to pay tax on the items?
We are required to charge and collect Goods and Service Tax (GST) for Australian customers only. G.S.T is not charged to overseas customers.

5) What is $AUD?
AUD stands for the Australian Dollar. All transactions will be conducted in Australia Dollars. For more details on currency exchange rates click here.

7) How Will I Know That My Order Was Accepted?
Once the order has been processed, a confirmation email will be sent to you detailing the purchase.

8) How will I know my order has been shipped?
Once the order has been processed and dispatched, a confirmation email will be sent to you detailing the purchase.

9) Can I Add or Remove Items From My Order Once It Is Submitted?
You may only add or remove items if you have not checked out and completed payment.

10) I have an order which I have not Checked Out, but wish to cancel. What do I do?
Please email us requesting the removal of this order. We will also periodically remove any old orders which have not been completed.

11) How do I check my Order status?
Log onto gfunkandbatz.com with your “username” and “password”. Then click on “orders history” to view your order details.

12) When Will I Be Charged?
After you “check out”, you will be asked to choose your prefered payment method, and when you enter your billing details you will be charged for your purchase.

13) What if I have another question?
Click on the “Contact Us” button to send us a query. We will respond within 24 hours during business days.